How to upgrade United flight?

People go out chasing luxury and comfort for their travel bookings, and United Airlines understands what comes first for their passengers. If you’re one of the many and have a booking with United, you must be wondering How to upgrade your United flight. Hence, to assist you on the same, here’s a detailed overview of the upgrade policy and the methods to upgrade a united booking for your reference.

How to upgrade United flight?

Prioritizing comfort over just traveling with minimal services has been the first choice for the majority of passengers. To upgrade an existing booking,

Go to the Online upgrade page- The page provides customer service contact details for any upgrade along with the following browsing procedures to update your ticket:

  • Login with your registered email and ticket number to the My Trips page. Then, jump to the seat upgrade page and follow the prompted steps.
  • Dial United Airlines Customer Service number: 00 1 800-864-8331 and Press 4 for flight updates.
  • Use the Live chat or email support from the website to request the desired upgrade.
  • Go to the MileagePlus page and sign into your account. Choose the ticket you’re looking for an upgrade at and submit the request.

At the kiosk or dedicated help desk- United Airlines’ dedicated help desk at the airport is staffed with the most efficient ground staff members, trained to provide services such as flight upgrades as per company policy and without defying their passengers’ requests. Go to the kiosk at the airport prior to boarding and ask for a flight update. 

United Airlines upgrade policy

The detailed policy explains all the types of upgrades offered by United Airlines, the eligibility criteria, and the priority list for upgrades to help you pick the best services against your ticket type as per your upgrade request. United's upgrade policy is integrally listed on the ‘All About Upgrades’ page of their legal website at for your reference. Or, find the surmised guide to the United Airlines upgrade policy w.r.t., the types of upgrades offered, explained below:

MileagePlus Upgrade Awards- All MileagePlus members can request an upgrade against the Miles they have in their account on any United booking.

  • The upgrade is subject to information like where you’re traveling, seat type, fare class, and your Premier status. 
  • O, Y, or B class tickets are not clear cut for the co-pay, while all other fare types are.
  • You can opt for this upgrade anytime during or after the booking using My Trips or reaching someone from the kiosk at the airport. 
  • Any upgrades made within the 24-hour window are not chargeable for the upgrade fee. 

Complimentary Premier Upgrades- All premier tickets and their companions(only one) are eligible to make premium upgrades to their tickets free of cost, depending on the seat availability. 

Plus Point Upgrades- You can buy an upgrade using the Plus points earned by Premier Platinum and Premier 1k members. Once you acquire the 1k premier status, you get eligible to earn more PlusPoints as you keep flying beyond 1K status.

Star Alliance Upgrade Awards- You can use miles for upgrades on any Star Alliance partner airlines against the Business Class C and D fares and Economy Class Y and B fares.

Instant Upgrades- Tickets granted 2-3 hours before the departure upon discussing seat availability and the priority waiting list are eligible for upgrades at the airport. 

Can I upgrade my United flight after booking? 

United Airlines is known for its astounding customer service for a reason. Suppose you’ve changed your mind and now want to travel with more comfort and satisfactory airline services. In that case, you can upgrade an existing United booking even after making the reservation using My Trips.


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