How to upgrade seat in Vistara?

If you recently made a reservation on Vistara Airlines and now you would like to make the seat upgrade, then you must know about the terms and conditions, the step-by-step process on how to upgrade a seat in Vistara, and the cost for the update. All your queries related to your seat are clearly explained in this blog; go through the blog and get the information needed.

The terms and conditions of seat upgrade in Vistara:


  • You can only upgrade the seats if you get an invitation from Vistara Airlines.
  • And not all passengers get an invite, and Vistara Airlines has the right to choose the eligible candidate.
  • No codeshare and interline reservations are eligible for a seat upgrade.


  • If you get the invitation from the airline, the invitation is valid up to 2 hours before the flight departure.
  • If there are changes, such as cancellation or modification, there can be changes that the invite gets invalid.


  • You can only use credit cards to purchase, and other payment modes such as debit cards, UPI, and wallets are not valid.

The policy of seat upgrade:

  • When you get the invitation from the airline, you are allowed to make the decisions 3 hours before the flight departure.
  • Depending on the destination, the upgrade on Vistra will be available.
  • Any change in the tickets can make the invitation invalid.
  • After the acceptance of the seat upgrade, if you cancel the upgrade, no refund will be provided as the upgrade is nonrefundable.

How to upgrade seats in Vistara?

As you know, to upgrade the seats, you must be invited by Vistara Airlines. If you are invited by the airlines, and you would like to know how you can upgrade, then follow the procedure that is provided in the below points.

  • After getting the invitation, you must go to the official website or mobile website or the customer service.
  • Then, when you are on the website or the application, you must click on the “Manage my Booking” tab.
  • Now you will be asked to enter the reservation code and the passenger's surname.
  • On the following page, you can find the link.
  • Click on the link and then proceed with the on-screen instructions.
  • Please proceed with the payment by using your credit card.
  • Once the process is over, you will get a confirmation notification to your email address.

Customer service:

You can also get the help of customer service to make the seat upgrade if you are unable to do so using the online website. Here is the step-by-step procedure to get the customer service of Vistra and then make the seat upgrade.

  • You need to go to the main page of Vistra.
  • Then, when you are on the main page, you need to look for the Contact Us option.
  • On the following page, you can get all the customer service method options.
  • Dial the number given and follow the instructions.
  • Once you are connected to the agent, you can give the needed information for an upgrade.
  • Once the process is over, you will receive an email regarding the seat upgrade confirmation.

At the airport:

 You can also make the seat upgrade at the airport; you are allowed to book 3 hours prior to the departure. You can make the upgrade at the airport counter and get the needed help from the customer service agent.

Does Vistara give a free upgrade?

If you get an invitation for the upgrade and the invitation is accepted, then you will be charged for the upgrade. For payment, you can only use a credit card, and other modes of payment are invalid. 

Who is not eligible for the Vistara upgrade?

  • Passengers who did not get the invitation from the airlines are not eligible for the seat upgrade.
  • Codeshare or interline reservations are not eligible for a seat upgrade.
  • Reservations booked with vouchers or redemptions are not eligible.

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